Catalyra Consulting

Change requires a catalyst, let’s make it meaningful.

Driven by community, innovation, and operational excellence, we partner with organizations and communities to improve patient experiences, strengthen systems, and drive informed, sustainable change.

At Catalyra Consulting, we believe in meaningful change, community, and connecting at the human level first, because our mission is driven by and for the people we serve. The name reflects our purpose: “Catalyra” combines “Catalyst,” symbolizing action and transformation, with “Lyra,” inspired by the constellation and representing harmony, guidance, and connection. Together, it embodies our commitment to driving meaningful, sustainable change by bridging organizations, communities, and strategy.

Founded to deliver transformative strategic solutions, we partner with organizations to empower teams and communities, strengthen systems, and improve outcomes. Guided by a commitment to excellence, integrity, and community-driven, person- and family-centered approaches, we turn vision into action and challenges into opportunities for lasting impact.

Our work is grounded in integrity, quality, and community. We are committed to igniting change, strengthening systems, and empowering organizations and the people they serve.

About Us

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“Our work is fueled by a passion for healthcare transformation and quality, public service, and advocacy, empowering communities and organizations to navigate complex systems and achieve real, sustainable impact.”

Susan Sugrue, Founder|CEO

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Susan Sugrue, MPH, PMP, CSM, CCHW
Founder|CEO

Catalyra Consulting, LLC

Susan Sugrue is a public health professional and project leader with over 14 years of experience helping organizations improve healthcare delivery, strengthen systems, and achieve measurable results. She has worked across grassroots organizations, nonprofits, federal and state agencies, and hospital systems, bringing a deep understanding of complex healthcare environments, policy, and quality frameworks.

She partners with organizational leaders and patient communities to design and implement practical, data-driven solutions that enhance operations, improve patient outcomes, and drive sustainable change. Her expertise spans strategic planning, program development, project management, quality improvement, and stakeholder engagement across multi-layered systems.

Susan is a strong advocate for patient-centered care, with a commitment to health equity and community-driven solutions. She is actively engaged in community-centered, healthcare-focused, and professional networks, ensuring her work remains grounded in real-world needs and evolving system challenges.

She founded Catalyra Consulting based on both personal and professional experience navigating gaps in healthcare, shaping her approach to delivering solutions that are not only strategic, but actionable and impactful.

Susan holds a Master of Public Health (MPH) and a certification in Health Education and Promotion from Benedictine University. She also holds certifications as a Project Management Professional (PMP), Certified ScrumMaster (CSM), Certified Community Health Worker (CCHW), and credentials in public health research and social and behavioral research. She is trained in PROSCI change management methodologies and brings a strategic, data-driven approach focused on delivering meaningful, sustainable results.

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Meet the Founder

Our Services

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  • At Catalyra Consulting, we partner with organizations to design and implement strategic solutions that improve healthcare delivery, patient outcomes, and operational efficiency. We specialize in:

    • Strategic Planning & Program Design: Develop actionable plans that align with your mission, goals, and resources.

    • Project Management & Implementation: Lead projects from concept to completion with clear milestones, timelines, and measurable results.

    • Quality Improvement & Population Health: Analyze data, identify gaps, and implement evidence-based strategies to enhance patient care and organizational performance.

    • Patient Advocacy & Family Support: Provide personalized plans and ongoing support to patients and families, helping them navigate complex healthcare systems.

    • Stakeholder Engagement: Build collaborative relationships across teams, community partners, and leadership to drive change.

    • Digital Strategy & Communication: Create integrated digital solutions to support outreach, engagement, and organizational goals.

    • Customized Solutions: Provide tailored support to meet your organizational and community needs.

    We tailor our approach to meet your organization’s unique needs, ensuring solutions are practical, measurable, and sustainable.

  • Step 1: Complimentary Exploratory Call
    We start with a 30–45 minute conversation to learn about your organization, goals, and priorities.

    Step 2: Intake & Needs Overview
    Share key details including scope, timeline, and budget. This ensures alignment before moving forward.

    Step 3: Tailored Estimate
    Based on our discussion, I provide a customized proposal and estimate that fits your goals and budget.

    Step 4: Agreement & Kickoff
    Once approved, we finalize the agreement and begin work with clear next steps.

    Next Steps:
    Schedule your complimentary exploratory call or fill out our contact form to get started.

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Our Process

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Together, we review organizational and community objectives.

We gather and analyze relevant information to inform strategy and design.

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We facilitate discussions and share solutions that are meaningful, feasible, sustainable, and measurable.

Finalization, Implementation, and Continuous Monitoring

Design and Discussion

We turn strategies into action and ensure sustainable results.

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Research and Analysis

Goal Setting

Let’s start with a conversation—schedule a complimentary exploratory call or fill out a contact form.

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